About 9 Clouds
Looking to grow and thrive online? Since 2009, we’ve been helping businesses do just that, with custom digital lead generation strategies based on data and ROI.
Who We Are
Our passion is helping people use digital tools to accomplish their goals.
We make a difference for our allies based on our core values – what we call our brand manifesto. These five key tenants make up who we are, what we believe, and how we make a difference for our businesses like yours.
Read Our Manifesto »What We Do
We use digital marketing – through our core services, digital technology and specific project work – to generate more leads online for your business.
There are no shortcuts or magic wands for digital marketing success. We meet challenges with flexibility, collaboration and the ability to adapt to different situations and budgets.
Our data-driven mindset steers us away from assumptions and instead drives us where the numbers point – toward messaging and tactics proven to deliver meaningful results for our allies.
See Why You Should Work With Us »SEE OUR DIGITAL MARKETING SERVICES
Our Team
Sarah Carnes
Chief Executive Officer / Managing Partner
Byron Schafersman
Chief Financial Officer / Managing Partner
Betsy Sprenkle
Chief Technical Officer
John Nelson
Creative Director
Allison Rokes
Account Services Director
Wendy Quam
Office + Administrative Coordinator
Jordan Maxfield
Digital Strategist / Digital Marketing Lead
Tessa Donovan
Account Manager / Sales Associate
Jenny Weg
Digital Strategist
Tyrel Finck
Digital Strategist
Brianna Rozeboom
Account Coordinator
Tabitha Merkle
Digital Strategist
Olivia Grinde
Digital Strategist
Laura Cooper
Account Coordinator
Angie Vognild
Digital Strategist
Hanna Rasmussen
Account Manager
Jamie Johnson
Digital Strategist
Certifications
Community Involvement
We’ve got a whole program dedicated to showering local nonprofits with marketing magic, and our team’s always itching to roll up their sleeves and get involved.
It’s like we say in our manifesto: we’re passionate about helping businesses succeed, empowering you with the tools and skills you need, and always willing to try new things.
Want to join the good vibes? Learn more about how we spread the love!
See How We Give Back »Careers
We’re always on the lookout for talented individuals to join our growing team.
Interested in working here? See our open positions, and drop us a line at jobs@9clouds.com.
Frequently Asked Questions
A: 9 Clouds focuses on measurable ROI through a data-driven approach. Unlike agencies that rely on one-size-fits-all tactics, 9 Clouds tailors strategies to each business’s own goals and budget. Our team values transparency, ongoing education, and collaboration, helping clients understand the why behind their digital marketing while delivering results that will last.
A: 9 Clouds offers a full range of online marketing services designed to generate qualified leads and boost sales, including:
- SEO (search engine optimization)
- Paid advertising (Google Ads, Facebook Ads, and other PPC campaigns)
- Email marketing campaigns
- Lead tracking, reporting, and analytics
- Marketing automation and HubSpot services
- Project work and Consulting
All strategies are customized to fit a client’s industry, goals, and budget.
A: 9 Clouds uses data instead of assumptions to shape marketing strategies. Each proposal begins with a free assessment to identify growth opportunities, followed by collaboration with the client to set clear goals. Performance is continuously tracked so strategies stay aligned with business objectives.
A: Clients can be as hands-on or hands-off as they prefer. 9 Clouds emphasizes education and transparency, providing regular updates, reports, and recommendations. Many clients choose to stay closely involved, while others rely on 9 Clouds as a full-service partner.
A: 9 Clouds works with businesses across many industries but has special expertise in:
Our flexible, data-driven approach also works for all other industries, from local family businesses to larger companies who don’t have full marketing teams.
A: 9 Clouds is based in Sioux Falls, South Dakota, but works with clients across the United States. Thanks to digital tools and remote collaboration, we can support businesses locally and nationwide.
A: Most businesses start seeing measurable results within three to six months, depending on goals and marketing channels. SEO strategies may take longer to build momentum, while paid ads and email campaigns often generate quicker returns.
A: The first step is to request a free marketing assessment from 9 Clouds. During this process, our team will review your current online presence, identify opportunities for growth, and suggest a tailored strategy. From there, clients can choose ongoing digital marketing support and build a long-term partnership.
A: Yes. 9 Clouds is committed to community involvement and nonprofit support. Our agency has a program dedicated to helping local nonprofits with marketing needs, and team members are encouraged to volunteer and give back to the community (you can see highlights on our social media).